shipping and handling

 

If material goods are shipped (CDs, vinyl, etc.), shipping fees apply that are to be paid by the customer.This includes a fixed fee of CHF 2.00 for packaging and handling.

 

If we ship as express mail, additional costs apply that have to be paid by the customer. In case the parcel got returned or refused or the address is wrong, the customer has to pay the additional fees for the return.

 

Shipping fees are based on the amount ordered (weight) and will automatically be shown during the order process. We offer very inexpensive uninsured shipping of goods up to 250g. If you choose this option, lost or damaged parcels cannot be replaced, though. Registered shipping is possible and recommended. Additional fees for registered shipping are to be paid by the customer.

 

The following table provides an overview of our shipping fees:

 

Shipping fees in CHF (incl. fixed handling fee of CHF 2.00):

  Switzerland Europe World
  uninsured insured uninsured insured uninsured insured
up to 100g 4.00 9.00 5.80 11.80 6.20 12.20
up to 250g 4.00 9.00 6.90 12.90 8.30 14.30
up to 500g   9.00 11.50  17.50 14.00  20.00
up to 1kg   9.00 14.50  20.50 20.00  26.00
up to 2kg   9.00 26.00  32.00 34.00  40.00
up to 5kg   11.00   47.00   60.00

 

Approx. weight for sound carriers:

CD: approx. 120g

Vinyl-Single: approx. 85g

LP: approx. 220g - 420g

2LP: approx. 450g - 650g

 

Delivery times:

within Switzerland: 2 - 3 days (Priority)

within Europe: 4 - 8 days (Economy)

worldwide: 4 - 15 days (Economy)

 

 

downloads

 

There are no additional fees for orders that only consist of downloads (MP3, FLAC).

If you pay via Paypal you get immediately a download link by mail.

In case you prefer to pay via bank account transfer, you will be able to download your files after the payment has arrived on our bank account. You will receive a mail containing a download link and the download will also be available inside your customer account area on the asme music website.

Please notice that you have to name your address also during a download order, because we must make out an invoice.


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